Last Updated: May 2026
Welcome to Henex CRM, operated by Henex Elites. By accessing or using our application, website, or services, you agree to comply with and be bound by these Terms of Service.
If you do not agree with these terms, please do not use our services.
By creating an account or using Henex CRM, you confirm that you:
Are legally capable of entering into binding agreements
Will use the platform in compliance with all applicable laws and regulations
Agree to these Terms of Service and our Privacy Policy
Henex CRM provides customer relationship management and communication services, including but not limited to:
WhatsApp business integrations
Customer support management
AI chatbot automation
Team collaboration tools
Order and conversation tracking
Analytics and reporting
We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.
Users are responsible for:
Maintaining the confidentiality of login credentials
All activities conducted under their account
Providing accurate and updated information
Henex Elites is not responsible for unauthorized access resulting from user negligence.
Users agree not to:
Use the platform for illegal or fraudulent activities
Send spam, abusive, or harmful content
Attempt unauthorized access to systems or data
Interfere with the operation or security of the platform
Violate WhatsApp, Meta, or third-party platform policies
Any violation may result in suspension or permanent termination of access.
Henex CRM may integrate with third-party services including:
WhatsApp Business API
Meta/Facebook services
Payment gateways
Cloud hosting providers
Users are responsible for complying with the policies and terms of these third-party services.
We are not liable for service interruptions or restrictions caused by third-party providers.
Where applicable:
Subscription fees are billed according to the selected plan
Payments are non-refundable unless otherwise stated
Failure to complete payments may result in account suspension
Henex Elites reserves the right to update pricing at any time.
Your use of Henex CRM is also governed by our Privacy Policy.
We implement reasonable security measures to protect user data but cannot guarantee absolute security of online systems.
All content, software, branding, logos, designs, and features within Henex CRM are the intellectual property of Henex Elites.
Users may not:
Copy
Modify
Redistribute
Reverse engineer
Resell
any part of the platform without written permission.
Henex Elites shall not be liable for:
Loss of profits or business
Data loss
Service interruptions
Third-party failures
Unauthorized access
Indirect or consequential damages
Use of the platform is at your own risk.
We reserve the right to suspend or terminate accounts that violate these Terms of Service without prior notice.
Users may discontinue use of the platform at any time.
Henex Elites may update these Terms of Service periodically. Continued use of the platform after updates constitutes acceptance of the revised terms.
Company Name: Henex Elites
App Name: Henex CRM
Email: henexelite@gmail.com
Website: henexelite.com.ng
By continuing, you agree to the Terms of Service and Privacy Policy of Henex CRM. Use of the platform is subject to compliance with all applicable policies and regulations.