Last Updated: May 2026
Welcome to Henex CRM, operated by Henex Elites. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application and services.
By using Henex CRM, you agree to the collection and use of information in accordance with this policy.
We may collect the following information when you use our app:
Full Name
Phone Number
Email Address
WhatsApp Number
Login Credentials
Device Information
IP Address
Usage Data
Customer Conversations and Interactions
Uploaded Files or Media
We use your information to:
Create and manage user accounts
Provide customer support services
Improve app functionality and user experience
Send notifications and important updates
Process orders and customer requests
Enable WhatsApp communication features
Monitor platform performance and security
Prevent fraud and unauthorized access
Henex CRM may integrate with WhatsApp Business APIs to:
Send and receive customer messages
Manage customer conversations
Automate responses using AI chatbots
Assign chats to support agents
Track communication history and analytics
We do not sell or share your WhatsApp conversations with unauthorized third parties.
We implement industry-standard security measures to protect your data against:
Unauthorized access
Data loss
Misuse
Alteration
Disclosure
While we strive to protect your information, no internet-based service is completely secure, and we cannot guarantee absolute security.
We do not sell your personal information.
We may share limited information with:
Service providers
Payment processors
Cloud hosting providers
Legal authorities where required by law
Henex CRM may use cookies and similar technologies to:
Improve user experience
Remember login sessions
Analyze traffic and platform performance
Users may disable cookies through their browser settings.
Users may:
Request access to their personal data
Correct inaccurate information
Request account deletion
Withdraw consent where applicable
To make such requests, contact us using the details below.
Our platform may contain integrations with third-party services including:
Meta/Facebook
Payment gateways
Cloud hosting providers
We are not responsible for the privacy practices of third-party services.
We may update this Privacy Policy from time to time. Any updates will be posted within the app and on our website.
Company Name: Henex Elites
App Name: Henex CRM
Email: henexelite@gmail.com
Website: henexelite.com.ng
By continuing, you agree to the Privacy Policy and Terms of Service of Henex CRM. We may collect and process your personal information, device data, and communication activity to provide secure access and improve our services.